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Booking Policy Terms & Conditions

  • Incase of restrictions we offer to reschedule OR convert this to online shop credit
  • Deposits are refundable up till 48hr prior to event, OR 7 days prior for group bookings of 10 or more.  After that time deposits are non refundable.
  • 24hr notice is required if anyone in your group cannot attend.
  • No show guests on the day are still charged but at a reduced rate – $50 for luxe and choc – $30 for petit. Their prepared food is still served to your group 

FAQ

 

Will my Voucher expiry be extended because of covid restrictions?

Of course! we have already extended their time limit. If you have any issues with voucher numbers please call and we can manually book you in 

Can I bring Children?

NO. There are some fab venues that do accept children, sadly we are not one of them due to the expense of the furnishings and china.  There is exception for newborns in a hand-held carrier only. Sorry no prams

Do you offer takeaway on food I can’t eat?

Sorry, many of our items are temperature sensitive (think cream and refrigeration) in the interest of your health we don’t offer this.  Exception is made for items like cookies, macaron, scones and specially ordered birthday cakes

Can I bring my own cake?

Sure thing, but we ask $5 per person cakage fee to serve. OR Check out our fabulous range of occasion cakes here

Parking?

Sorry we don’t have customer parking, There is free 2hr street parking either on Johnston street or the side streets

Using Public Transport

You can use PTV Melbourne to plan your journey, click here